This book is a guide to building a business with clarity, structure, and accountability. Wickman outlines how entrepreneurs can escape chaos by installing a simple operating framework that aligns vision, people, data, and execution. The message centers on discipline over inspiration, systems over personality, and solving issues before they compound.
At its core, Traction challenges leaders to stop managing reactively and start operating intentionally. By implementing the Entrepreneurial Operating System, teams create consistent rhythms, measurable priorities, and clear accountability. The result is focus, momentum, and sustainable growth built through weekly execution rather than scattered effort.
Vision must be clear and shared. If everyone does not understand where the business is going and how it will get there, execution falls apart.
Right people in the right seats matters more than strategy. Talent alone is not enough. Alignment with core values and clear roles drive results.
Data removes emotion. A simple weekly scorecard with 5 to 15 measurable numbers creates clarity and exposes issues early.
Issues must be solved, not discussed. Identify, discuss, solve. Avoiding hard conversations compounds dysfunction.
Discipline creates momentum. Quarterly priorities, weekly Level 10 meetings, and documented processes turn ideas into measurable progress.
Written to help entrepreneurs escape the chaos that often follows early growth.
Introduces the Entrepreneurial Operating System as a practical framework for small and mid sized businesses.
Based on Wickman’s experience working with hundreds of leadership teams across industries.
Responds to the common problem of visionary leaders lacking operational structure.
Emphasizes that most businesses do not fail from lack of opportunity, but from lack of alignment and accountability.
Encourages leaders to install systems that scale beyond personality and founder energy.
Clarify vision: Define core values, core focus, long term target, and a clear three year and one year picture.
Build accountability: Use an accountability chart to ensure the right people sit in the right seats.
Track data weekly: Implement a simple scorecard to measure leading indicators, not just outcomes.
Solve issues immediately: Use the IDS method Identify, Discuss, Solve to prevent recurring problems.
Execute in 90 day cycles: Set quarterly priorities called Rocks and review them weekly in structured Level 10 meetings.
Document processes: Create simple, repeatable core processes so the business runs on systems rather than memory.
Clarify vision across Generational Growth so every project aligns with long term mission and quarterly priorities.
Install a weekly Level 10 meeting rhythm to solve issues in real time instead of letting them compound.
Use a simple scorecard to track leading indicators such as calls booked, policies written, properties analyzed, and content produced.
Set 90 day Rocks that directly move revenue, brand authority, and operational efficiency.
Document core processes for policy design, client onboarding, and deal analysis so growth does not depend on memory.
Believing motivation alone will create growth. Discipline creates growth.
Adding new weekly tasks instead of solving issues at their root.
Avoiding hard conversations or delaying decisions.
Tracking too many numbers and losing focus on what actually drives results.
Confusing activity with traction.
Structure compounds faster than inspiration.
Weekly discipline beats occasional intensity.
Clarity of vision allows capital and effort to flow in the same direction.
A business that runs on systems creates freedom for the founder.
Build the operating system first. Let revenue and scale follow.
Vision & V/TO Framework ⛮:
8 Questions
What are your core values
What is your core focus
What is your 10-year target
What is your marketing strategy
What is your 3-year picture
What is your 1-year plan
What are your quarterly rocks
What are your issues
Core Values Development 🖆 :
Steps to Define Values
Everyone lists out the top 3 people in the organization — if cloned, could lead to market domination
List characteristics of those people
Those characteristics become values — cross out non-important, circle best, combine similar
Group decides on 3–7 values after discussion
Core Focus 🖆:
Core focus is what you are focused on. Ask two questions:
Why does your organization exist
What is your organization’s niche
Additional Parts of the V/TO 🖆 :
Your target market
Geographic
Demographic
Psychographic
Three uniques
Proven process
List your steps. Put bullets under each step. Should be 3–7 steps, then put it on paper.
Guarantee
3-year plan
List out bullets. Ensure to capture revenue as well.
Review rocks every 90 days. Every 90 days have a meeting for the state of the company:
Where you’ve been
Where you are
Where you are going
People & Accountability 🖆 :
People Analyzer is the second tool — get people in the right seats
People organized as +, +/- , or - depending on if they show company values
Accountability chart — right seats
Leadership Roles
Visionary
Integrator — ties in all functions
Core Functions
Sales / Marketing
Operations
Finance
Other Process Steps 🖆:
Data & Scorecard
Need a scorecard to track data and make calls.
Scorecard
Left side: Who
Measurable
Goal for measurables
3 months across X axis — by week
You fill in the numbers weekly
5–15 numbers such as:
Calls
Strategic calls (Call 1–3)
Appointments
Applications
Closes
Messages sent
Responses
Pieces of content created
Research
Issues & IDS Method
You have the V/TO issues list and a weekly issues tracker.
To solve issues, you:
Identify
Discuss
Solve
To solve, you come up with an action item, get concurrence, or assign research.
Process Component
Multiple processes: hiring, operations, marketing, etc. Spend most time on the part of the process that produces value.
Integrate checklists to make things simple
The Traction Component
Not all meetings are bad — run a 90-day world and weekly meetings.
Rocks are quarterly priorities that must get done
80 percent completion on rocks is good
Quarterly Meeting Agenda
Segue: best news; what’s working and what’s not working; expectations
Review previous quarter
Review V/TO
Set next quarter rocks
Tackle key issues
Define next steps
Conclude
Annual Meeting Agenda
Segue: 3 greatest accomplishments, expectations
Review previous year
Team health building — “1 Thing”: the single best and worst thing you bring to the company; then 1 thing you commit to improve
SWOT / issues list — SWOT feeds issues list
Review V/TO through 1-year plan — create new 3-year plan
Set next rocks
Tackle key issues
Conclude
Weekly Meeting Agenda
Segue — share good news
Scorecard — just report
Rock review — report on or off track; discuss in IDS below
Customer / employee headlines
To-do list — 7-day actions; rocks are 90-day priorities
Identify, discuss, solve — new issues added from reviews above; work through issues and update to-do
Note: V/TO issues list is different than weekly issues list.
Conclude